5 Questions to Ask a Cleaning Company

Keeping an office clean and sanitized is a major task that should be carefully delegated. The company that will provide commercial cleaning services to you should be reputable, proficient, and above all, trustworthy. Having a tidy workspace has numerous benefits, so selecting the right company should be a top priority.

We understand It can be difficult and time-consuming to find a company that offers a janitorial service in San Diego that will fulfill your needs. That’s why we have compiled a list of questions you should ask the prospective cleaning company that will help you narrow down your choices.

What questions should I ask a commercial cleaning service?

5 questions to ask a cleaning companyIf you want to make an informed decision, make sure to ask the following questions before choosing to hire a commercial cleaning service:

1. How long have you been in business and do you specialize in commercial cleaning services?

This question should help you evaluate the experience and expertise of the cleaners. For example, a company may have been in business for 20 years, but they have been focusing on house cleaning only. As a business owner, you should look for a company experienced in working with commercial clients.

Next, narrow down the scope even more, and check if the company worked with accounts similar to yours. The more experienced the company is, the less adjusting time is needed, and the janitorial services they provide will be more likely to match your needs.

2. How do you screen and train your employees?

It’s paramount that the cleaning company takes its position seriously. Their cleaning staff will be entering your premises that may contain important documents, files, and other work equipment. It is of utmost importance that you can trust the company you hire. That’s why you should check how they screen their employees.

A standard background check should ensure that the staff they hire does not have a criminal record or history of drug use. Additionally, the company should check the references and employment history as another layer of safety and trust.

A reputable cleaning company will also provide training for their staff to guarantee the same level of service from all employees.

3. Are you insured?

On one hand, companies that are uninsured are usually cheaper, but on the other, you are risking a potential lawsuit if an injury occurs in your workplace. That’s why we suggest you hire a cleaning company that has all the necessary insurance such as General Liability Insurance, worker compensation insurance, and umbrella coverage.

4. What kind of quality assurance do you offer and how do you handle complaints?

What questions should I ask a commercial cleaning service

A trustworthy cleaning company should have some sort of quality control system in place. This way you’ll know that the work of their cleaning staff will be checked each time. Also, if something is not up to the promised standards, you can provide feedback and expect the issue to be resolved.

5. How flexible are your services and what are your rates?

First, find out what their janitorial services entail and how they are charged. Next, check if your cleaning needs can be met and if there’s room for adding more chores to the staff’s agenda. Additionally, check whether you can contact them in cases of emergency, or if they can accept more workload in the future if you choose to expand your premises.

Make sure you understand their rates and how much you will be charged. Also, you should keep in mind that the cost of their services can be a good indicator of a company’s quality. This is a competitive industry, so the prices may vary a lot.

Try to find out as much about the prices and charging policies so that you can get the best value for your money.

Where can I find the best janitorial service in San Diego?

California Office Cleaning has been in business for many years now. We are highly experienced in commercial cleaning, and boast a staff that is carefully screened, trained, and properly insured. We are located in the city center of San Diego, but we cover most of San Diego County. You can contact us whether you need help in Mira Mesa, Encinitas, or any other neighborhood in the area. Get in touch with us now!